Once you've checked out, you will receive an order confirmation email with your order number.

For delivery within South Africa, you can expect your order within 3 to 7 business days.

For delivery outside of South Africa (international orders), you can expect your order within 3 to 6 business days.

You will be emailed every step of the way, with shipping and tracking updates along the way.

You can also track your order by typing your order number, starting with GXB#####, here.

Our help desk working hours are as follows:

• Monday to Friday, 08h00 – 16h00
• Closed on weekends and public holidays

Please quote order number and contact details in all enquiries.

You can email us at info@galxboy.co.za and we will respond to you within 24 hours.

You can also call us on the below numbers: 012 945 7496 or 087 148 2781

Make sure that you purchase your GALXBOY products via one of the channels below:

Online –www.galxboy.co.za

Always check the exact spelling of the URL.

It is important that the spelling of the URL mentioned above is correct. It is best to bookmark the URL or add to favourites so that you do not mi-spell the URL when shopping for GALXBOY items.

Once you have checked out, you will receive an order confirmation email with an order number beginning with GXB.

In-store

• Co.Space (Pretoria)
• Menlyn Shopping Centre (Pretoria)
• Mimosa Mall (Bloemfontein)
• V&A Waterfront (Cape Town)
• Rustenburg Mall (Rustenburg)

We offer in-store pickup from our GALXBOY Co.Space store (Willow Park Manor, Pretoria, Gauteng, South Africa) for items that are in stock at the store.

We will email you once your order is ready for collection. Pickups are generally ready for collection within 1 to 2 business days.

We offer the following payment methods:

CARD

• Visa
• Mastercard
• American Express

BUY NOW, PAY LATER

• PayJustNow
• PayFlex
• Happy Pay

INSTANT EFT

• Paystack
• Ozow

QR CODE, SCAN TO PAY

• Scan to Pay
• SnapScan

DIGITAL/MOBILE WALLETS:

• Apple Pay

We only use trusted payment gateways that offer optimal consumer protection via data encryption, protecting your card and personal details, as well as 3D secure where applicable.

Go to www.galxboy.co.za, click on the item you’re looking for, look out for a “notify me when available” pop up on the right hand side of the screen.

You can also follow our social media pages for updates on new drops.

Within 14 days from the date of purchase. A refund will only be processed if the item is in its original condition and meets the below requirements:

1. Unworn
2. Undamaged
3. Unwashed
4. Returned in original packaging
5. Purchased online at www.galxboy.co.za or instore at Menlyn Shopping Centre or Co.Space Entrepreneur Village. 

Please allow 5 to 12 business days for a refund to reflect in your account. 

Yes, you can exchange within 30 days from date of purchase. Exchange will be granted only if the item is in its original condition and meets the below requirements:

1. Unworn
2. Undamaged
3. Unwashed
4. Returned in original packaging 

Purchased online atwww.galxboy.co.zaor instore at Menlyn Shopping Centre or Co.Space Entrepreneur Village.

Within 14 days from the date of purchase.

Please allow 5 to 12 business days for a refund to reflect in your account. 

For a free refund or exchange, you can visit anyone of our GALXBOY stores. Be sure to take a digital or physical copy of your order confirmation along with the item/s you want to exchange in their original packaging.

The cost for an online exchange or refund is R260 anywhere in South Africa. This fee is charged for the collection from the delivery point and transfer to our warehouse.

Our help desk working hours are as follows:

• Monday to Friday, 08h00 – 16h00
• Closed on weekends and public holidays

Please quote order number and contact details in all enquiries.

You can email us at info@galxboy.co.za and we will respond to you within 1 to 2 business days.

You can also call us on the below numbers: 012 945 7496 or 087 148 2781

We can't wait to meet you in person! Find your nearest store here.

Yes you can! Find your nearest GALXBOY store here.