Returns

Refunds and Exchanges on sale items are not permitted.

Return your online order for an exchange or refund, in-store or via our online customer service team for national orders (within South Africa).

speedy shipping

Nationwide: 5-10 business days (Black Friday and Festive season)

International: 10-15 business days

returns

No Returns or Exchanges for sale items.

Return online orders in-store or online.

Exchanges & Refunds

Secure payments

Encryption technology ensures a safe checkout.

Cards | BNPL | EFT |Digital-Wallets

helpful support

Our support team is dedicated to making you feel like part of the GXB fam.

Pre & Post Purchase!