Frequently Asked Questions

I need assistance with my order. How do I contact GALXBOY?

Our help desk working hours are as follow:

Monday – Friday, 08h00 – 16h00

Closed on weekends and public holidays

You can email us at and we will respond to you within 3 days.

Please quote order number and contact details in all enquiries.

You can also call us on the below numbers:

012 945 7496 or 087 148 2781

Where can I buy GALXBOY products?
I need to change my order. How can I do that?
The item I am looking for is sold out. What do I do?
How can I pay for my order?
How long will it take for my order to be delivered?
How do I know my order is on its way?
How do I track my order?
How do I know my size?
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